viagogo payment to seller

If for any reason your tickets are returned to Us or cannot be delivered We will attempt redelivery up to a maximum of three times. Viagogo Reviews: What Is It Like to Work At Viagogo? How do I edit my listing? We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. Affiliate links: If you take out a product This is Money may earn a commission. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. Viagogo - PayPal Community They then charge a booking fee on top of the tickets. Pay in 10,000 for bonus. What is the viagogo complaint handling process? And that is before you consider the millions of shoppers now using contactless payment services such as Apple Pay or Google Pay, or digital versions of a credit or debit card stored on a mobile phone. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. Viagogo employees rate the overall compensation and benefits package 2.8/5 stars. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. . Viagogo: MPs warn music fans not to buy from ticketing site If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. Scottish victims of Viagogo have vowed to keep fighting after the rogue ticket firm were forced to hand back more than 100,000. Campaigners say ticket resale company Viagogo is not fully complying with a court order to reform its practices. Can I Get a Refund from Viagogo? - GetHuman Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. MARKET REPORT: Airline stocks fly higher as German carrier Lufthansa returns to profit after torrid time during Covid pandemic, Prove what Britain's worth, says MAGGIE PAGANO: Over last 20 years or so UK investors have fallen out of love with British equities, Leonardo DiCaprio and Kim Kardashian quizzed by FBI over links to fugitive financier, Housing market seeing signs of life after grinding to a halt last year, according to online estate agent Rightmove. To sell tickets, a Seller lists the tickets in the Site database. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. viagogo makes no warranty with respect to its software, any tickets, any event, the services viagogo provides, or that sellers or buyers will perform as promised, and viagogo expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. 4 July 2019: Following several warnings that viagogo has not done enough to overhaul the way it presents information on its website, the CMA is now moving forward with legal proceedings for. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. Jun-18-2021 11:52 AM. A payment to viagogo will appear on the Buyer's payment method statement as "VIAGOGO EVENT TICKETS". If an event is rescheduled to another date, your tickets should be valid. Look for an option to transfer the tickets through the original ticket provider's account. 3.2 Other Information. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. it has been almost 3 months now and I have not received a concrete answer from them regarding my payment. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. Job Title. I got food poisoning while eating out, can I get my money back? Note that the Seller may or may not be required to charge you sales or value added tax on the sale of your ticket. Viagogo Reviews: What Is It Like to Work At Viagogo? 1.4 Modification. Subculture Tour 2023. Please note that service fee amounts may vary by event and are subject to VAT. To add to the confusion, I was refunded the 9 delivery fee I paid for the original tickets to my correct credit card. Viagogo Won't pay me for my sold tickets. Find out more about salaries and benefits at Viagogo. 7.1 Ownership of Intellectual Property. We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. Simple Ways to Contact Viagogo: 9 Steps (with Pictures) - wikiHow You can update your payment method as long as you haven't yet been paid. Viagogo: 623 questions (page 10) on Australia's largest opinion site ProductReview.com.au. Viagogo has said it will stand by another dubious seller, who used a false address in Dundee to list hundreds of tickets." That, claims Webb, is the same seller listing tickets to Lorde shows in . Ticket reseller Viagogo fined $7 million for misleading Australian We are not involved in the actual transactions between Buyers and Sellers. The comments below have not been moderated. Choose from countless Cash Back deals & discounts, also from your favorite brands & online stores. They sold for 369.60 a few hours after dropping them off on Tuesday 23rd of August 8 . Get the transfer info. The 'Payment' tab is automatically open. During this time, the Site will be temporarily unavailable. The concert was due to happen in 2020, but was rescheduled several times due to Covid. Read more hen we pay for them, not a week before! You have fewer rights if you purchase tickets from a secondary ticket seller, like Viagogo. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. 2.12 Seller Payment. viagogo - Buy & Sell Concert, Sport & Theater Tickets The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. A member who wants to buy a ticket first scans the viagogo database for tickets listed by Sellers that match the Buyer's desired tickets. You'll need to call your local bank to see if they cash out I bonds and their requirements for . You also agree not to separately contact the Buyer at any time for any reason. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. Another option you can try if you are looking for an alternative to Viagogo is Ticketsnetwork. I entered the incorrect email when registering, how do I change it? Instead, it was paid into the bank account that was saved on your Viagogo profile the one your wife had innocently entered years before. The Viagogo Guarantee allows you to make claims if you receive the wrong tickets from a seller. The same court order also requires Viagogo to provide its customers with contact details of the people theyre buying from. As shares tumble and costs soar Will the fast food giants ever deliver for investors? For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. Many times a ticket might have wildly different prices to the face value, particularly for in-demand events. If this is also unsuccessful We will not offer a refund. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. 3. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. How Viagogo overcharges its customers - and how to avoid being caught Both you and the company were insisting that you weren't in the wrong. ACCC orders ticket reseller Viagogo to pay $7m fine for misleading Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. Buying tickets to events | ACCC Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. Ensure the debit/credit card details you provided are for a valid card with an expiry date in the future and sufficient funds to cover this order. Viagogo is a third party ticket-selling website where customers can buy or sell tickets to events like concerts, sports games, and theatre shows. This does not prevent us from varying these terms without reference to them. This fee is displayed in the selling process and covers the cost of marketing your tickets to millions of potential buyers worldwide. 5.4 Making Adjustments. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. Viagogo may have to pay back millions of pounds to fans If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. Justice Stephen Burley on Friday ordered Viagogo to pay a penalty of $7 million, saying some of the misrepresentations were "on an industrial scale". Apparently not. Pay by credit . Court dismisses Viagogo's appeal on misleading representations and In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. As per its policy it put the tickets back up for sale, telling me that when another fan purchased the tickets I would be sent the money. As you could not provide the tickets for your sale 9799872, we have had to cancel this. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. viagogo Entertainment Inc is registered in Delaware, at the following address: 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. Leave the Archive. Dodgy tickets, huge mark-ups - what is Viagogo really up to? Artists whose tickets have appeared on Viagogo under listings placed by GES SL, said they were appalled by the ease with which industrial-scale ticket touting continues unchecked. You will need to support your claim with correspondence and evidence so your bank or card provider can see youve already taken reasonable steps to resolve the issue yourself. How can I change my bank details for my resale order? This, Walker said, indicated that someone acting for GES SL engaged in a fraudulent practice known as speculative selling, which Viagogo has said it does not condone. Viagogo sells tickets from one fan to another, so it does not issue refunds - instead, it sells the tickets on again and passes the proceeds to the seller. Claim compensation You may be able to claim some compensation for loss of enjoyment. Fears ticket scalping will surge as laws fail to rein in Viagogo - CHOICE Luckily I spotted this in time and managed to get the parcel diverted back to the sender and refunded. After you raised a dispute did paypal stop or refund deduction from card? This rating has decreased by -15% over the last 12 months. 2.18 Merchant Description. The employee did not return requests for comment via LinkedIn or via StubHub, which was bought by Viagogo for $4bn in February last year. Report. This website is legit and very popular in selling tickets for all kinds of events. Viagogo was ordered by the Federal Court to pay a penalty of $7 million. If you have added a new payment method, remember to click on the "star" icon to make this your default method for getting paid. Save as much as you can and opt for investment trusts over trackers. 2.8 Notification. Viagogo said that its fraud team had investigated your complaint, and detected no evidence of wrongdoing. and in April 2019 the court found Viagogo had misled consumers and ordered Viagogo to pay a $7 million penalty in October 2020. Thanks. Viagogo have become the focal point for calls to tightly regulate . Campaigners and security experts said the links between the company and Viagogo raised questions about the resale websites commitment to prevent speculative selling. They are significantly safer th. The ticket resale website Viagogo has been accused of advertising non-existent gig tickets on behalf of an employee of its sister company StubHub, prompting calls for regulatory and criminal investigations. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. How do I unsubscribe from your newsletter? We attempt to ensure all tickets are delivered in time for the event, time scale permitting We may require a venue or box office collection (pick-up). Report. Viagogo sells tickets from one fan to another, so it does not issue refunds instead, it sells the tickets on again and passes the proceeds to the seller. 4.1 Double Posting and Removal of Tickets. 0. Is commercial property a great value investing opportunity? Viagogo and StubHub, which are in the middle of a troubled $4bn (2.9bn) merger, have previously come under fire for a series of controversial business practices, including breaches of consumer. I have since learned that Viagogo pay Google well to turn up first in these searches making people believe that . Tickets sales must be fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated to the seller at the time of sale (Must Ship By Date). 1.1 Introduction. 6.11 Permitted use. Check out our video below for advice on how to avoid ticketing scams. 9 Dec 2022 - Seller Support Associate . 6.8 All Sales are Final. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. Why can't I see my order or sale in my account? This is Money is part of the Daily Mail, Mail on Sunday & Metro media group. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. To be a member of this Site, You must agree to accept the terms in this Agreement. What ticket resellers must do But for its part, Viagogo having checked your account for evidence of fraud and not found any was understandably unwilling to issue a refund when the money had been paid to a card under your name, which you had seemingly registered on to your account. This reader was hoping to see Paul Heaton and Jacqui Abbott on their 2020 tour - but it was rescheduled several times due to Covid and he then decided to re-sell the tickets. 3.1 Accurate Descriptions. Is that normal? Say that you only used the tickets because you have a duty by law to keep your losses to a minimum. Before taking this step we advise that you take a look at our advice on writing a letter before action. If you can't make the rescheduled date, then you're entitled to a full refund. Limerick, County Limerick 35 reviews; I want to ask if anyone know their custumer service valid e.mail ? Are investors underestimating the impact of rate rises? Viagogo, based in Geneva, Switzerland, has not disclosed details of its . 5.2 Violations, Termination and Suspension. Reg Walker, a ticketing expert and security consultant atthe Iridium Consultancy, carried out test purchases, placing orders for tickets on Viagogo. Helen Crane, This is Money, replies:This tricky ticket issue has been going on for quite some time. Your payment will be initiated 10 business days after the event takes place. If it completes and they do not refund or you don't get your item then you can open a paypal dispute. I sold a ticket on Viagogo .. and need help - Tripadvisor viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. Viagogo Questions (page 10) | ProductReview.com.au The practice helps touts supercharge profits because they do not need to buy tickets they might not be able to sell, only spending to fulfil firm orders. The tickets were sold in October for 180, but so far I have not seen the money. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. Viagogo releases data showing huge scale of ticket touting viagogo - Buy & Sell Concert, Sport & Theater Tickets Welcome to viagogo Help Centre Customer Support View FAQs For Buyers For Sellers Selling tickets Sending tickets Receiving payment Cancellation Questions Managing My Account About viagogo Selling tickets How do I sell tickets? How sellers get paid From 17 January, it will have to make changes such as identifying when sellers are. In the first instance you need to contact the website that sold you the tickets and ask to cancel the tickets and request a refund. The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. 6.10 Notices. The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. The companys full name, according to a well-placed source, is Global Experience Solutions. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.d buyer protection). If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. Instead, write to them again: restate your claim, and the reasons for your complaint. 6.1 No Warranty. I had a flight delay, can I get compensation? You are viewing the PayPal Community Archives. Mixing up card details may feel like a silly mistake, but it is one that is very easy to make. We do not allow any commercial relationship to affect our editorial independence. Touts who use this tactic advertise tickets they do not yet have, wait for a buyer to order them, before seeking to procure some from the concert organiser. viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. Once your complaint has been recorded, you should regularly log into your user account and check for a notice of cancellation of tickets and a notice of a refund. Event dates, times, venues and subject matter, which are listed on the ticket, may change. 6.5 Tax Indemnity. What is the Viagogo booking fee? - Quora If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. The Scottish indie band Arab Strap said: Weve always been appalled by touting. Viagogo Reviews in New York City, NY | Glassdoor Viagogo Engaged Employer Overview 281 Reviews 5 Jobs 221 Salaries 180 Interviews 50 Benefits -- Photos + Add a Review Viagogo New York City Reviews Updated Aug 16, 2022 Find Reviews Clear All New York City, NY Area English Filter Found 16 of over 281 reviews Sort Popular Popular COVID-19 Related Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. Otherwise the seller may reject your claim saying that you have 'accepted' the tickets. 2.1 Requirements. Viagogo aims to provide ticket buyers with the widest possible choice of tickets to events across the world and helps ticket sellers ranging from individuals with a spare ticket to large multi-national event organizers reach a global audience. I bought some tickets to a Paul Heaton and Jacqui Abbott concert in 2019 using the resale website Viagogo. A spokesperson for Viagogo said it had strict measures in place to ensure the accuracy and compliance of listings and to prevent fraudulent selling, which are audited annually by a third party. A second source, with knowledge of that company, said it was run by a senior employee at StubHub in Spain. Peter Hunter and David Smith were jailed in 2020 after being found guilty of four counts of fraud including one related to speculative selling, following a 2016 Guardian investigation. viagogo reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. Viagogo is a secondary ticketing site. To add to the confusion, I was refunded the 9 delivery fee I paid for the original tickets to my correct credit card. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). viagogo Pay & benefits reviews - Indeed You may also file for a claim if your tickets are invalid or not accepted at the venue. We do not have knowledge that any of our employees has a relationship with this entity and we will investigate any potential breach of our code of conduct, it added. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. How to spot a fake, fraudulent or scam website. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. City and Colour Concert Tickets. Its worth checking your household insurance to see whether your policy includes free legal advice, or finding a solicitor who offers a free initial consultation. Please note this does not include any sales or value added tax that may be payable on viagogos fees. Viagogo says it does this but takes no other steps to prevent the practice. I consider myself to be relatively savvy when shopping online, but this is something I fell foul of when I moved home recently, resulting in several painful calls to a customer service number to explain and rectify my mistake. Pay by PayPal, a free service to pay online without sharing your financial information. By using our Site, You agree to accept this Agreement. When listing seated tickets, all tickets in the same listing must be consecutive seats. There have been several reported issues with people buying tickets from secondary sellers, including: The Consumer Rights Act has a whole chapter on ticket reselling and says you must be told: In the first instance you need to contact the website that sold you the tickets and ask to cancel the tickets and request a refund. Some links in this article may be affiliate links. Learn how. Such notice shall be deemed given one business day after the email is sent. Click the more button to email us. What is the viagogo complaint handling process? that provides clear information on your rights offering simple solutions to solve your everyday consumer problems. . These saved payment methods are designed to make life easier, so we don't have to type in our full addresses and payment information every time we make a purchase but as your case shows, it is vital to exercise caution. A Madrid address given for GES SL on Viagogo not only gives an incorrect street but the company name is incomplete. Don McLean Concert Tickets. INVESTING EXPLAINED: What you need to know about 60/40 - Norway's Equinor doubles stake in major untapped North Government pushed to ease rule stopping 'pension BUSINESS CLOSE: Arm to shun UK for US listing; Pearson Rightmove shrugs off housing market blues, Pearson profits lifted by English language demand, Arm to shun the City for Wall Street listings, Tesla cost-cutting fails to impress investors, Schroders profits plummet on volatile markets, Ted Baker-owner joins race for Hunter Boots, Put your question to our team of independent experts. Reiwa 5th Spring Tour Grand Sumo Tickets. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. 2.9 Seller's Confirmation Obligation. If the Seller is required to account for Tax on the sale of the ticket, the Seller should include the Tax (i.e., total) when setting ticket prices on the website.

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