gateshead council repairs

We are Gateshead Council's Housing Team. We will first make sure that it is our responsibility to do the repair. Don't worry, we can still help! "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Our employees and contractors carrying out work will show you an identity card. Youll be paid a competitive salary plus additional allowances where relevant. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. We encourage our people to think differently, do the right thing and be innovative. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. You can claim compensation for various things, including damage to your personal belongings, furnishings, clothes or other materials. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). Please ask your Neighbourhood Housing Team for details. Read more about the Housing Capital Investment Programme. Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . They should all be done. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. New online repair reporting system launched - Gateshead Council 0191 433 3174. housingadvice@gateshead.gov.uk. Gateshead gardener's fury as garage roof plants itself in her flower Failure to do so could give you grounds to make a council house disrepair claim against them. Some of these repairs need to be inspected before the repair can be done. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. Connected Voice are collating information about support across Newcastle and Gateshead. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. Whats in it for you? Call us on 0333 050 8887 to start the process or fill in the form. Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. The contractors are currently repairing seven properties a week. Metropolitan Borough of Gateshead - Wikipedia You can create a free account to post activities, services and promote organisation working in Gateshead. As part of our commitment to quality services, we aim to provide a reliable and quick repair service. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. The council is responsible for most repairs to your home. Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. What are the costs and charges at Watergate Court. These are repairs which need quick attention and don't need an inspection first. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. Information, Advice, Services and Support - Gateshead Local Offer SEND Section Manager - Repairs - Gateshead Council - North East Jobs Planned repairs usually need an inspection before work is done. We would not replace all items, only the ones that are required. The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. Our business support events remain cancelled for now. As a council housing tenant, you are entitled to a good standard of living. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. We will pay compensation for damage which is our fault or our contractors' fault. Homepage for Gateshead Councils Benefits and Council Tax information Well, theres so much on offer and heres just a few of the highlights! These are repairs which could cause injuries or further damage if they are not dealt with quickly. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. Youth justice services: North East and Cumbria - GOV.UK East Ham The team were very helpful and understanding of my dangerous situation. about Our Customer Scrutiny Panel needs you! We do still have about 45% of the backlog outstanding but the key areas have been addressed.. Office 3750 A public consultation on the future of Gateshead Council's Leisure Services has commenced. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. My flat was repaired in time for my childs birth and I received rent refunds and compensation. [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough). 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Reporting repairs Home. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". One of those opportunities is our Customer Scrutiny Panel, which is open to both tenants and leaseholders of The Gateshead Housing Company. If so we can help you claim compensation on a NO Win, NO Fee basis. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. %PDF-1.5 Housing contact details - Gateshead Council And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. Any resident with My Housing Account can access this service. At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. Your Employees Portal - Gateshead Council Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Are you a Council or Housing association Tenant with housing disrepair issues? If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. Thank you so much. Head of Repairs and Maintenance - Gateshead Council - LinkedIn We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. New online repair reporting system launched - Gateshead Council Home News New online repair reporting system launched 30 June 2021 Council tenants and leaseholders can book a repair. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. Time to have your say on the future of our leisure service. The local authority also hopes to reduce its reliance on non-specialist contractors in the long run. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. If they can't show you a card, or you have any other reason to be suspicious, don't let them in. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. "The garages at Leam Lane had already been condemned, and we were working towards . A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. To keep up to date, why not follow us. Cabinet met this week to determine the future of Gateshead Council's Leisure Services . However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. : 50K - 53K. Gateshead Council 4.0 . You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. If you experience any difficulties using this service, please email housingenquiries@gateshead.gov.uk. However, our partners are continuing to deliver a series of . Gateshead Council Repairs & Voids Job in Gateshead, England | Glassdoor Work continues to address 3,000 Gateshead Council property repair backlog Employer Est. Wednesday 2nd November 2022. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. Gateshead Council jobs in Newcastle upon Tyne NE20 27,852 - 30,151 a year. All rights reserved. This includes both small leaks and emergency repairs. We have guidelines on how long different repairs should take. Business advice and support - Gateshead Council Gateshead Metropolitan Borough Council disrepair compensation claim Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. London Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. If so, please keep reading as youre just what were looking for! Regent Street I have got this complaint, they monitor it and see it through to the end. Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. This makes sure that everyone is treated fairly. <> 1 0 obj Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. Our business support events remain cancelled for now. 3 0 obj You will manage the responsive and planned repairs, working closely with partners to improve service delivery and outcomes for customers, and work with partners to ensure that complaints and enquiries are investigated and responded to in a positive and helpful manner. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. Internal deterioration such as damage to carpet, walls etc. Gateshead Council. Repairs - Gateshead Council Home Housing Your home Repairs As part of our commitment to quality services, we aim to provide a reliable and quick repair service. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. Appointment Types - Gateshead Council News - GO Gateshead As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. The department is on the lookout for more callhandlers and building technicians. You can also claim compensation for the damage that has been caused during repair work. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. Always ask to see this card before letting anyone into your home. There's also additional service charges from 115.85 a week, this cost is eligible . Home Group | Watergate Court, Gateshead <>>> Work to the outside of your home may not need an appointment. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. The panel decides which services they review based on various criteria. Council tenants can also be offered evening appointments for repairs from 4:30pm. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. stream Top Jobs in Gateshead, England. Do you want to work with us in helping to create spaces that are great to work and/or live in? My Housing Account - Gateshead Council Thursday 26th January 2023. We will need to look at what has been damaged so please don't throw anything away. For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. United Kingdom. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. If this is not possible, we will replace with the items we hold in stock. Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. We hope to reschedule these events at a later date. Complain about council or housing association repairs If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. endobj Gateshead. Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair To register with My Housing Account, select 'my account' at the top of the Council homepage. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. Payslips. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. People really are our greatest asset at Gateshead Council, and we value every employee. Gateshead Council Housing Services | OurGateshead Request a FREE property inspection to find out how much your claim is worth. We are Gateshead Council'sHousing Team. If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm.

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