qantas group risk management policy
Prior to joining the Qantas Group in 1999, Mr Evans held a number of corporate finance roles with Caltex Australia and KPMG in Australia and the UK. A mistake will be made, there will be an incident, and I believe that Qantas management are underestimating the impact of their behaviour. Talk to people in safety-critical roles in aviation, and it's often not long before conversation turns to the 'Swiss cheese model'. "So, all four of those working together,side by side, pushing carts, handing out meals on one plane.". He worked for a specialist, external labour-hire firm that supplies flight attendants to Qantas and a subsidiary company, QF Cabin Crew Australia, that Qantas set up to employ new international flight attendants. The Group undertook our first climate scenario analysis in 2019 in line with the recommendations of the TCFD. 2 0 obj Strong corporate governance sets the basis for the effective management of long-termrisks and opportunities, and positions the Qantas Group to create, protect and enhance shareholder value. and Audit Committee, review Qantas Management's establishment and operation (within the risk appetite set by the Board) of an enterprise-wide operational risk management system which is designed to identify, assess, monitor and manage operational risk throughout the Qantas Group in relation to safety, health, environment, security and Program management and oversight is a University-wide responsibility that calls for the active involvement of executive . endstream endobj 149 0 obj <>/Metadata 17 0 R/Pages 146 0 R/StructTreeRoot 31 0 R/Type/Catalog>> endobj 150 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 841.89 595.276]/Type/Page>> endobj 151 0 obj <>stream From 2018, we intend our climate change disclosures to align with the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our GroupClimate Action Plan (PDF)in 2022. Joining Qantas in 1994 she has held a variety of senior commercial, customer and finance roles across the Group, both onshore and overseas. Risks are potentialities, and in a project management context, if they become realities, they then become classified as "issues" that must be addressed with a risk response plan. Investor day Tax risk management is governed by both the Qantas Group Risk Management Policy and the Qantas Group Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. "We can't build enough experienced people doing the job more efficiently and safely, so we do jobs more slowly and haphazardly as people just don't know, they're still learning on the job. View the highlights from the latest and previous Full Year Results announcements. The Qantas Constitution (PDF) is Qantas' key governance document. The Board of Directors receives a bi-annual Group Risk Report incorporating the Group Short Term (0-3 year) and Long Term (3-10 year) risk profiles, trends, risk interconnectivity and monitors the management of notable risks. making it easier for people to formally report workplace bullying and harassment; improving the inclusiveness of organisational culture; and. Qantas is often referred to as a "legacy airline", which is code for an airline that came out of public ownership with generous pay and conditions compared tonewer competitors. The Qantas Group adopts a proactive approach to enable identification, evaluation and effective management of the risks and opportunities that arise. Qantas staff fear the airline's stellar safety reputation is at risk as pressure from management mounts. Financial Risk Management Policy Loss Prevention Procedure 2. CDP website. The same tactics were used with short-haul pilots in the modernisation of the domestic fleet. All our suppliers are required to comply with Qantas' The three principles that underpin this approach are: Every Qantas Group employee is a custodian of our reputation for excellence and integrity, with a responsibility to uphold the standards we set ourselves and the values we represent. click here. For Qantas, these partners include Make-A-Wish Australia, the National Australia Day Council, Sydney Gay & Lesbian Mardi Gras, UNICEF Australia, the Great Barrier Reef Foundation and Oz Harvest. We continue to learn through collaboration and shared experiences to make the system better. Read more hereOpens in new window Nearly every student wishes to succeed in his or her future career, and it is inseparably linked to your competence in research paper writing. "Unfortunately, that has been usedas a threat to the pilots. A $200 million investment in operational resilience delivered a significant improvement in operational performance for customers. Tino is a Chartered Accountant, a member of the Securities Institute of Australia and the Institute of Company Directors and is a member of the National Executive of the G100. Following the review we have re-defined our approach to ensure all Qantas Group workplaces are safer for our people by: Our inclusion and diversity strategy is focused on driving an improved people experience (and in turn, better business outcomes) by removing barriers to inclusion and creating greater opportunities for participation. Employees Employees are responsible for looking for opportunities to improve operational efficiencies and optimise outcomes. We're playing an active role in setting and meeting these ambitious targets, and were guided by a simple philosophy: measure, reduce, offset and influence. He has been involved in start-ups, mergers, acquisitions and major change programs. Supplier Requirements. People are the core of our business, and our commitment to respect human rights, which includes labour rights, starts in our own operations. The Qantas Group entered the crisis in better shape than most airlines. Qantas takes a proactive approach to managing risks in our supply chain. k_'J+BpphOjtH`w=KBfvFl'`' m8d 4=lY1843VW\%zHg^@{yKwco4`PYd9_ It's a theory of accident causation based on thismetaphor, because all human-designed systems are fallible:They have holes in them, like a slice of Swiss cheese. Board & Committee Charters - Crown Resorts Corporate Governance Board & Committee Charters View our charters. Every employee and contractor is aware of risks to the business and their responsibility to manage those risks, and we encourage employees to highlight actual or potential concerns. Prior to joining Qantas in 1996, Naren worked for Air Pacific (now Fiji Airways) for 12 years in various executive roles, including Chief Operating Officer. Qantas told ABC's Four Corner that it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". The Group acknowledges the complexity of immigration issues and respects that there are various views in the community and amongst shareholders about Australias immigration policy. Qantas recognises that airlines have a role to play in preventing human trafficking and was a key sponsor of theInternational Air Transport Associations June 2018 Annual General Meeting ResolutionOpens external sitethat denounced human trafficking. Health | BHP On the other hand, it could suggest that skill and experience, an important layer of defence, has been eroded. We hedge fuel and foreign exchange to protect against material adverse movements not to beat market prices. This will have negative impacts on the company profits and may also be an opportunity for the competitors to thrive. ASX to rise, Wall Street bets on slower rate rise pace We're proud of our joint collaboration with government and broader industry to strengthen Australias approach to anti-corruption through our participation in dedicated focus groups, such as the Bribery Prevention Network and our association with industry bodies such as the Global Compact Network. Qantas staff fear the airline's stellar safety reputation is at risk as We also report our findings in the Qantas Group Annual Review. A current ground staff member told ABC's Four Corners: "Anybody that thinks the outsource of the in-house ground handling is not a problem is delusional. Our services include term papers, research papers, book reviews, homework assignments, dissertations, assignments, business papers, and thesis papers. Implementing human trafficking training for our aircrew to support identification of, and responses to, suspected instances of trafficking. Andrew was previously the founder and Managing Director of a large public affairs firm that was acquired by the Ogilvy Group in 2001. Own Qantas shares? Guess who just joined the race to be the next CEO The UQ Policy Handbook is to assist UQ staff developing policies and procedures. Among other roles in business and the community, Mr Joyce is a Director of the Business Council of Australia and member of the Male Champions of Change. Unless they accepted Qantas's terms, it warned: "We will be left with no viable alternative but to have [the] flying performed by a new employment entity that can provide the cost base we need.". The Qantas Group is committed to implementing policies and procedures that meet our moral and ethical obligation to end Modern Slavery. CHESS also has oversight of risks associated with regulatory compliance. We aim to foster a workplace where people respect and tolerate the rights and differences of others. On the other hand, it could suggest that skill and experience, an important layer of defence, has been eroded. We're committed to reducing our emissions in line with the Paris Climate Agreement to limit warming to well below 2C above pre-industrial levels, and pursuing efforts to limit the temperature increase to 1.5C above pre-industrial levels. The Qantas Group entered the crisis in better shape than most airlines. Our anti-bribery and corruption risk assessment program is being progressively launched across our business. Jetstar Group | Jetstar click here. Risk Management Policy and Procedure It does not dispute union estimates that numbers are down by up to 35 per cent on the levels it had before the onset of COVID-19. The Qantas Group has paid all taxes that it owes and all tax compliance obligations are up to date. Tony Lucas has been a pilot for 30 years, 27 of those with Qantas, and he has risen through the ranks to become a check and training captain. Now, the first thing we do is have a look at what work is up to its time limit and has to be done, so the plane can fly the next day.". 3. Responsible investment Our wealth businesses have Responsible Investment Policies Full time permanent position based in New York, JFK. The Group Policies apply to Qantas Group entities and employees in line with the Group's Corporate Governance . Group CFO 4. A summary of indicators can be found hereOpens in new window Our approach to risk management starts with our first priority: the safety of our customers and employees. Andrew moved to Australia in 2005 from New Zealand where hed spent thirteen years with Air New Zealand in various executive roles. Risk Management Policy - Policy - JCU Australia - James Cook University Watch Four Corners' full investigation into the chaos inside Qantas tonight at 8:30 on ABC TV and ABC iview. "We're seeing them occur across multiple weeks, and ultimately that's where things start to increase in operational complexity. The drivers of this result were consistently strong travel demand, higher yields and cost improvements from the Groups $1 billion recovery program that is nearing completion. Jetstar-branded carriers operate more than 5,000 flights a week to more than 85 destinations. Andrew manages the Groups government, industry, public policy, regulatory, environment and international affairs worldwide. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent . As a result, we have emerged from the pandemic a stronger and more resilient company. Naren Kumar was appointed Acting CEO of Qantas International in April 2019. hb```a``f`e`.Ugb@ !+sLt``0\)1`K%A , OH8H#?Dl'7Np`2fr@S)A4)Ah3S[+.w`gL\Nf 2 ^! We regularly review our risk triggers and due diligence processes to ensure they are reflective of changes in the global environment and are effectively designed to enable us to identify, prevent, mitigate and account for how we address modern slavery risk in our supply chain. Olivia joined Qantas in 2009 and has held several positions, including the role of Chief Customer Officer, Group Executive, Brand, Marketing & Corporate Affairs and Group Executive for Government Relations and Corporate Affairs. On industrial relations, Qantas is notoriously hard-line. Andrew began his career in IT consultancy. Our people are back at work, millions of customers are safely flying across Australia and around the world, and weve made significant progress on our three-year recovery program. The Handbook is one of a number of tools and resources available to staff at UQ designed to encourage the development of policies and procedures that are clear, effective and appropriate. Our due diligence program assists us to assess and ensure that those we partner with operate with a commensurate level of integrity, operate within the law and meet our requirements. "And then what they do is, they play one group of pilots off another group, and essentially threaten to take the flying a group of pilots is currently doing and give it to another group of pilots.". The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. PDF Group Risk Management Policy - May 2021 - Coca-Cola Hellenic Bottling Representing Australia at its best is what sets us apart - and our mission to advance Australian talent, ideas and values guides our community investment strategy. He has a broad range of commercial, operational and people leadership skills. Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he . This policy establishes the framework for a formal risk management program by designating responsibility for risk identification and analysis, planning for risk mitigation, and outlining program management and oversight. I work in a safety environment, on a heavy piece of machinery. We do this by mitigating unconscious bias and improving access to flexibility, talent programs and dedicated leadership development. And we know that our continued success relies on day-to-day operational excellence and keeping a steady eye on the horizon. Our approach Responsible lending Our credit policies incorporate consideration of ESG risk, regulatory requirements and voluntary commitments. Gattinoni Business Travel expands footprint following acquisition Olivia Wirth was appointed as Chief Executive Officer of Qantas Loyalty in February 2018. Over the years we have learned - and witnessed - the importance of . Mr Finch leads a team that is responsible for the management of legal, governance, compliance and business integrity, safety, security and internal audit risk across the Qantas Group. Today we apply the same systematic approach to all risk disciplines, not just aviation safety. Since 2007, our Photo: Qantas News Room. TMC network Uniglobe Travel has strengthened its presence in Europe by adding new members in the UK and Turkey. Audit Committee: Belinda Hutchinson (Chair), Maxine Brenner, Jacqueline Hey and Todd Sampson. has shaped our commitment to create work and training opportunities for Aboriginal and Torres Strait Islander people, build Indigenous supply chains and tell the stories of the First Australians. UQ Policy and Procedures Library (PPL) - Policies and Procedures Jetstar's community initiatives include Star Kids, which raises funds for World Vision, and Flying Start, which offers grants for charitable initiatives. We monitor global developments in governance, laws and business practices, and work collaboratively across our global footprint to ensure we continue to meet these standards. Tino commenced his career in professional firms, including Ernst & Young, where he held Tax Accounting and Audit positions in Australia and the UK. The Company's risk management policy provides the framework to manage the risks associated with its activities. )urWubOrG@jSaGL3TQVQd; zt LR*E%p5s0"{a6z ,6(}`uh9!>_F#>U jyYdQ'n'TR6E]Mh"R(g&KLytK)i[yjMi%\RoJERtpzMnin7}xgeI: /&'!GmU0yDfT2!E'rP[V&HMs`%P,R!N&32&i>&B*E* Risk management Observations. "We're expected to do basically the tasks that the Qantas ground services did, but with a lot less numbers and experience," said one worker from an outsourcedcompany used byQantas to manage ground-handling. Information on our historical performance, including Annual Reports and ASX information can be found in our Investor Centre. 2008/09 Qantas Data Book . Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. endobj His current role includes these functions as well as shared services for safety, workforce planning and ground operations as well as Auckland based B737 operator Jetconnect.