ncl butler and concierge service
Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. What is Norwegian Cruise Lines largest ship? The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. The high annual fee is only worth it if youre taking full advantage of the cards benefits. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. The magic starts before you even board the cruise. I didn't ask for any other meals in our room on that, or any other cruises. Lots of room for everyone. The butler is your personal host during the cruise vacation. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. LOL! Sleeps up to five guests. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. But if youre cruising The Haven, youre in for a special treat. As such, there is no specific guideline on how much you should tip your butler. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. It was kind of neat. Phoenix Concierge Services. Related: 21 tips and tricks to make your cruise go more smoothly. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. The Best Cruise Concierge Programs - Cruiseline.com Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. This applies even at Tender ports. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. Stay close to them with our convenient connecting staterooms. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. As each course came out the butler delivered it to the room. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. Disney cruise ships do not offer butler service. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. With up to 6,694 sq. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. However, the generally accepted minimum is $10-15 per day. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. The standard phone in your suite has these same numbers pre-programmed as well. Your Royal Genie will arrange for a special celebration just for you. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Firstly to request service to which he informed them he would be with them shortly as he was with another guest. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. Next morning I could hobble so was able to go to the restaurant albeit slowly. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. Aft balconies and mini suites don't have butlers or concierge, just great balconies! Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. DECK 18. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. The current welcome offer on this card is quite lucrative. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." We were escorted on by the Concierge and he took us to lunch. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Check here before booking an award fare. Mountains and beaches look so much better from a penthouse view. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. No. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. White tablecloth in-suite dining, to be enjoyed in guests staterooms. I will call him. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. FNP /PA-C - CenterWell - Alhambra Clinic As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. They also. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. So don't have to much expectations. Learn more. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. You will also have the services of the ships. We've booked a suite next year, a spa suite. You booked a spa mini-suite which is not a suite. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. What's the difference between a cruise ship concierge and butler? Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! Would I do it often, no but it was fun. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. DECK 17. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Which Cruise Ships Have Butlers? | Cruise Critic one night we stayed in to watch one and ordered pizza. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Haven butler.. what do they do - Norwegian Cruise Line - Cruise Critic The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. Invitations to exclusive cocktail parties offered only to guests of The Haven. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. Powered by Invision Community. That's exactly the case with the Amex Platinum card. Available on Norwegian Dawn and Norwegian Star. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. This may be something that is a difference between European standards and American. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. Actual amenities vary by ship and category. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. I think I'm right in saying that doesn't include a butler. Concierge Job Phoenix Arizona USA,Real Estate/Property We rarely use the phone - we normally talk to them in person or leave a note. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. The help and assistance 24-hours a day, of a trained and certified butler. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? We planned on bringing his food up to him as it arrived. Planning a cruise for the coming year? The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Hotel. Meaning if you never use them or call them they aren't being productive. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line Did you mention that you love grapes? All Rights Reserved. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. In one case I waited in the Lounge for my Butler escort. Concierge service to help guests book their dining, entertainment and more with NCL. Luxurious details such as platinum keycard to stateroom. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Your butler is there to make it happen. What is the cheapest month to book a cruise? NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. Some lines, like Silversea, have a butler for every suite. There are select categories of Suite which come with specific additional amenities, too! Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. 19952023, The Independent Traveler, Inc. By Butler/concierge service: - Norwegian Cruise Line - Cruise Critic Community Name of lounge: The Haven Lounge. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Cocktail party with the cruise ships officers. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. Call me with your order and I will set up your room." Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. What You Need To Know About Cruise Butler Service On Different Cruise Lines After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. They also explain how you access certain parts of the ship so, for . Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. These Guild of Professional English Butlers are among the best anywhere at sea. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. A line-by-line guide, The 5 best cabin locations on any cruise ship. Check out each port from your private balcony. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. Powered by Invision Community, Also I was told my last cruise they give you those cordless. Your suppose to carry it when you leave your cabin in the ship. Butlers aren't run-of-the-mill cabin stewards. Serve room service meals in your cabin or on your balcony. was busy handling technical details with the registration process. What they can do though is virtually everything in between. I think he'd be too busy around at yours, thank god! Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. A, This is a question than I hear many first time cruisers ask but luckily we've never had. You will be able to leave a comment after signing in, By They keep a log of how often the day and night butlers are used. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Disney offers a sort of butler service for its concierge-level guests. Tipping the butler and concierge in the Haven - Norwegian Cruise Line NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. I love Schweppes bitter lemon, but it's not distributed where I live. I write this because there was one occasion when the Butler was attending to our meal in our room. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. 19952023, The Independent Traveler, Inc. But the extra services are the real reason cruisers love Disney's Concierge level. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. Started August 27, 2021, By The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. Retired Asst. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. Minisuite is a balcony room with a slightly bigger bathroom. ft.*, the Deluxe Owners Suite pampers up to six guests. Therefore, most passengers generally tip with cash. Whatever you decide, your first evening onboard is just the beginning! This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! Please view our advertising policy page for more information. To add to the above, your butler and concierge are shared with other guests. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Guide and tips to Norwegian Cruise Lines The Haven. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. Champagne, custom selection of liquor, fruit, bottled water and sodas. //Cruising The Haven & Suites: Perks and Details (Part 2) - NCL